Obra builds a voice agent that answers every call, asks what you would ask, books the work, and tells you what it caught. Set up for your business by the engineer who builds it, not a template you configure yourself.
For any business that runs on its phone — home services and trades, clinics, salons, shops, studios.
A business open eight hours a day is closed for the other sixteen. The calls keep arriving anyway.
Hands full, phone in the truck. By the time you call back, they have already booked someone else.
The second caller hears a busy tone and moves straight down their list of names.
Lunch, the drive between jobs, Saturday morning. Every gap in the day is a gap in the schedule.
Because it was set up around how your business actually runs, not around a generic script for “a business”.
Four steps, in order, usually inside two weeks.
You send over a handful of real calls, or we talk through the ones you take most often. We learn your services, your area, your pricing rules, and the questions that come up every week.
The greeting, the questions, the booking rules, and what counts as an emergency. In plain language, in a document you read and change before anything goes live.
You call it. Your team calls it. We tune it until it sounds like your business and handles the awkward calls, not just the easy ones.
Forwarded from the number you already use, so nothing on your trucks, cards, or listings has to change. You keep the number, and you can turn the forwarding off whenever you want.
A one-time build, then a monthly. These are starting prices — what changes them is what the agent needs to connect to and how much call volume you actually do. You get the real number in writing before any work starts.
Learning your business, writing the script, testing it, and getting it live on your number. It moves with what the agent has to talk to and how involved the booking rules are.
The base tier includes 100 minutes of answered calls, roughly fifty calls at two minutes each. Month to month, cancel whenever.
Cheaper tools exist and you configure them yourself; a human answering service costs several times this and still has to be told how your business works. The build fee is the difference — someone sits down, learns the job, and tunes it before it answers a single call. Connecting it to a calendar is straightforward; wiring it into field service software or a CRM is more work, and the quote says so up front.
It sounds like a calm person on a clear line. You pick the voice and approve how it talks before it answers a single call. It also never claims to be a human if someone asks directly — that one is not negotiable.
It takes the details and hands off. Real emergencies ring straight through to your phone. Anything it is unsure about becomes a message with the caller's number and what they wanted, so you are never guessing what the call was about.
Yes. It works by forwarding from the number you already use, so nothing on your trucks, your cards, or your listings has to change. Turn the forwarding off and calls ring your phone exactly as they do today.
Tell us and we change it. Script changes are part of the monthly price, and you are talking to the person who built it rather than filing a ticket.
We will tell you on the first call. If you are already catching nearly every call, this will not pay for itself, and we would rather say so than sell it to you.
Book a free call. We'll ask what your week looks like and how calls reach you now, then tell you plainly whether this is worth doing.
Prefer email? hello@obramade.com